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1300 368 911
info@crowncommercialgroup.com.au

Privacy Policy

General

You can browse our website without disclosing personal information.

However, whenever Crown Commercial Group will collect some personal information, it will be done with your prior knowledge and consent. 

 

Computer information

As a general rule, our service provider and Crown Commercial group will not try to investigate your previous browsing activities unless a legal warrant force us to provide the service provider’s logs.

For the sake of clarity, our service provider makes a record of your visit and logs the following information:

IP (Internet Protocol) address of the machine which has accessed our site;
Top-level of your domain name (for example .com, .gov, .au, .uk etc.);
address of your server;
date and time of your visit to the site;
pages accessed and documents downloaded;
previous site visited; and
Type of browser and operating system you have used.
These information are essentially for statistics purpose.

 

Cookies

Cookies are small pieces of information stored on your computer. They can be accepted or declined at your preference with your computer informing you about it.

The cookies are used for:

-       Personalise the content of our site.

-       To improve the performance of the site.

They don’t give access to your computer and its content nor can they damage or corrupt your files.

To successfully order on this website you need Cookies enabled in your web browser. The Cookies maintain  your order whilst you are on this web site and will be discarded once you leave this website.

Data storage and disclosure

Information collected is stored in an appropriately secure format and held by Crown Commercial Group Pty Ltd for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

The data is used by Crown Commercial Group Pty Ltd website software, and by staff involved in Crown Commercial Group Pty Ltd daily operations, only for:

·         Website and system administration in general.

·         customization of the website to user needs

Evaluation, research and development.
 The Information collected is stored in a secure environment, monitored by Crown Commercial group.

When the purpose for the information collected has been reached, the information will be deleted.

 

Newsletter

Crown commercial group will regularly send to its customers and subscribers, information about new products, news, special offers, invitation to special events.

To receive these emails you will have to subscribe to these newsletters with the possibility to opt out at any time of your choice.

Crown Commercial group will not provide any third party with any of your details without your written consent or, for the purpose of a legal investigation, under a legal obligation.

 

Remarketing

Remarketing is a method we may use as target advertisement that will display relevant ads tailored based on what has been viewed. If you do not wish to participate in our Remarketing, you have the option to opt out by visiting Google’s Ads Preferences Manager. 

 

Security

No data transmission over the Internet can be guaranteed as completely secure and you do so at your own risk.

However, Crown Commercial group uses the best available technologies and software to protect your transactions with us.

For instance our e-commerce website, uses a technology called SSL to protect the details of your credit card through a powerful encryption with only the intended recipients being able to understand the messages sent to them.

After any transaction, completed we will destroy the credit card information which will not be kept in our system.

After any transaction we will destroy the credit card information you might have provided and will not keep it under any circumstances on our system.

Make sure you feel comfortable with the management of your security before dealing on line with our company.



User Feedback

From time to time we may ask our visitors their feedback regarding our web site in order to improve its accessibility and efficiency.

The feedback is not compulsory and is entirely voluntary.

As for our newsletters, we will never disclose your contact details to any third party unless duly authorized by yourself.

 

Further Information

If you have any further questions regarding Crown Commercial Group  privacy statement or how we handle your information please call us on 1300 368 911 or email us at info@crowncommercialgroup.com.au